Benitez Auto Group: Proof of Residence Submission Guide

What Qualifies as Proof of Residence?

Your POR must be one of the following documents:

• Utility Bills: Including water, electric, gas, cable, or cell phone bills.
• Lease Agreements: Official rental agreements for a house or apartment.

Requirements for All Documents

• Recency: The document must be no more than 30 days old.
• Name and Address: Must match the name and address on your financing application.
• Document Format: Acceptable formats are PDF or a clear picture of the entire document.
• Type of Residence: The document must pertain to a house or an apartment.
• Clarity: The document must be clear and legible.

Ineligible Documents

• Driver’s License: Does not qualify as POR.
• Screenshots: Not acceptable as POR.

Submission Process

1. Log into the Customer Portal: Access the portal using your credentials.
2. Prepare Your Document: Scan or take a clear photo of your POR.
3. Upload the Document: Navigate to the POR section and upload your document.
4. Review and Submit: Verify that the uploaded document is correct and submit.

Do’s and Don’ts

• Do check the document date to ensure it’s within the 30-day limit.
• Do make sure the document is clear and all text is legible.
• Don’t use screenshots as POR.
• Don’t submit documents with missing or obscured information.

Troubleshooting

If you encounter issues with uploading, ensure your file is in the correct format and size. For any technical difficulties, contact our support team.

FAQs

• Can I submit a bill that is in a family member’s name? No, the POR must be in your name.
• What if I don’t have any of these documents? Contact our team for alternative solutions.

Conclusion

Thank you for taking the time to understand our Proof of Residence requirements. Accurate and timely submission of these documents is crucial for a smooth financing process.