Benitez Auto Group Reference Hub
Reference hub
At Benitez Auto Group, we understand that buying a vehicle is not just about the transaction; it’s about starting a journey. Whether you’re hitting the road for your daily commute, embarking on a weekend adventure, or carving out new paths in life, the car you choose is an integral part of your story. That’s why … Continue reading The Benitez Auto Group Difference: Excellence in Every Mile
In the vast and varied landscape of auto financing, finding a place where your credit score fits can often feel like searching for a needle in a haystack—especially for those hovering around the 600 mark. At Benitez Auto Group, we understand the challenges and uncertainties that come with this territory. That’s why we’ve crafted a … Continue reading Bridging the Financing Gap: A New Horizon for Car Buyers with a 600 Credit Score
Overview This guide provides detailed instructions for submitting your phone bill as part of the document verification process for financing. Required Document Submission Steps Verification Process Tips for a Successful Submission Contact Information For assistance or inquiries regarding document submission, please contact Benitez Auto Group at (214) 617-1080 or visit our office at 3011 Fort … Continue reading Phone Bill Document Submission Guide
Proof of Residence Submission Guide Benitez Auto Group: Proof of Residence Submission Guide Introduction Welcome to Benitez Auto Group’s guide for submitting your Proof of Residence (POR). What Qualifies as Proof of Residence? Your POR must be one of the following documents: Utility Bills: Including water, electric, gas, cable, or cell phone bills. Lease Agreements: … Continue reading
Understanding and Submitting Your Proof of Income (POI) Welcome to Benitez Auto Group’s guide to submitting your Proof of Income. This step is vital to ensure a smooth and efficient financing process. What is Proof of Income (POI)? Proof of Income is a document that verifies your earnings. It is required to evaluate your financial … Continue reading Understanding and Submitting Your Proof of Income
Loyalty Program Employee Manual Chapter 1: Introduction to the Loyalty Program Chapter 2: Structure of the Loyalty Program Chapter 3: Earning Points Chapter 4: Rewards and Perks Chapter 5: Redeeming Points Chapter 6: Promoting the Loyalty Program Chapter 7: Customer Queries and Troubleshooting Chapter 8: Feedback and Improvement Chapter 1: Chapter 1: Introduction to the … Continue reading Loyalty Program
Document Number: SOP-BHPH-001 Version: 1.0 1.0 Purpose Provide sales representatives with a structured and clear procedure for facilitating buy-here-pay-here transactions at Benitez Auto Group LLC. 2.0 Scope This SOP covers the buy-here-pay-here deal process from initial customer commitment to the final sale. It’s applied when handling these specific transactions, excluding other sales types. 3.0 References … Continue reading Standard Operating Procedure (SOP): Handling Buy-Here-Pay-Here STIPS, GPS, and Insurance.
Inbound Call Script Inbound Call Script Rep: Good afternoon, and thank you for calling Benitez Auto Group! My name is [Rep’s Name], and I’m here to assist you today. May I have your name, please? Customer: My name is [Customer’s Name]. Do you have this car available? Rep: Nice to speak with you, [Customer’s Name]! … Continue reading
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Platinum Drivetrain Warranty – Peace of Mind on Every Drive Engine Protection: Engine integrity safeguarded, covering vital parts like the crankshaft, pistons, valves, and more. Transmission Assurance (Automatic & Standard): Seamless protection for your transmission system, including gears, shafts, bearings, and casings. Drive Axle Assembly (Front or Rear Wheel Drive): Safeguards components for a smooth … Continue reading Platinum Coverage Warranty
Benitez Auto Group Reference Hub 